Responsible Gaming

Gaming That Stays Under Control

db44 is committed to providing a safe, fair, and transparent gaming environment for all players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, and Cox's Bazar. We recognise that for a small number of people, gambling can develop into a problem that affects their finances, relationships, and mental health. That is why responsible gaming is not an afterthought at db44 — it is a core part of how we operate.

The tools and guidance on this page are available to every registered db44 player at no cost. Whether you want to set a weekly deposit cap to stay within budget, take a short break from the platform, or permanently exclude yourself from all gambling activity, db44 has the tools to support you. We also employ trained responsible gaming staff who monitor play patterns and may proactively reach out if an account shows signs of problematic gambling behaviour.

Responsible Gaming Tools at db44

db44 provides six practical tools to help you maintain control over your gambling activity. All tools are available 24/7 through your account settings or by contacting the support team directly.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or experience. It does not always look like what you might expect — it can develop gradually over time, often without the player realising it. db44 encourages all players to regularly check in with themselves. The following questions are a useful starting point for self-assessment.

21+ Age Restriction & Verification

db44 operates a strict minimum age policy. All players must be 21 years of age or older to register an account, make a deposit, or participate in any game or betting market on the db44 platform. This requirement applies equally to all players across Bangladesh, regardless of the game type, bet size, or payment method used.

Age verification is carried out as part of the KYC (Know Your Customer) process. All players are required to submit a valid government-issued identity document — such as a National Identity Card (NID) or passport — confirming their date of birth. db44 reserves the right to suspend any account and withhold any funds where age verification has not been completed or where a player is found to be under the minimum age requirement.

Setting and Managing Your Deposit Limits

Deposit limits are one of the most effective ways to keep gambling within a comfortable budget. db44 allows every player to set limits that match their personal financial situation. There is no minimum limit — you can set a limit as low as ৳100 per day if that suits your budget. Limits can be managed through your account settings or by contacting support.

• Daily deposit limit: the maximum amount you can deposit into your db44 account in any 24-hour rolling period
• Weekly deposit limit: the maximum amount you can deposit in any 7-day rolling period — useful for players who prefer to budget weekly rather than daily
• Monthly deposit limit: the maximum amount you can deposit in any 30-day rolling period — the broadest limit type, suited to players who prefer a longer planning horizon
• All deposit limits can be set as a combination — for example, a daily limit of ৳500 and a monthly limit of ৳10,000 simultaneously — to give you layered control over your spending

Limit reductions take effect immediately and cannot be reversed during the same session. Limit increases require a mandatory 7-day waiting period before they become active, giving you time to reconsider any impulsive decision to raise your spending cap. db44 will send a confirmation notification for any limit change.

Time-Out and Self-Exclusion Options

Sometimes the right choice is to step away from gambling entirely for a period. db44 offers two distinct options depending on how long you need and whether you intend to return. Both options are available immediately upon request and take effect within one hour of confirmation from the support team.

• Time-Out (24 hours to 6 weeks): a temporary suspension of your account that preserves your balance and data; you can return to the platform when the time-out period ends without needing to re-register
• Self-Exclusion (30 days to 5 years, or permanent): a full exclusion from all db44 gaming and betting services; your account is closed, all marketing stops, and re-registration is blocked for the full exclusion period
• During any exclusion or time-out, pending withdrawal requests will be processed normally — your funds are always accessible and protected regardless of your account status

Tips for Keeping Gambling Fun

The majority of db44 players enjoy gambling as a leisure activity within manageable limits. These practical tips can help you stay in that category and enjoy the platform safely for the long term.

• Always set a budget before you start playing and treat it as the total cost of your entertainment — not as an investment or a source of income
• Never gamble when you are feeling emotionally distressed, angry, tired, or under the influence of alcohol — decisions made in these states are rarely in your best interest
• Take regular breaks during gaming sessions — step away from the screen every 30 to 60 minutes, especially during long cricket betting sessions or extended slot play
• Balance gambling with other leisure activities — maintain hobbies, social connections, and physical activity so that gambling remains one of many entertainment options rather than the primary one
• Never borrow money to gamble — whether from friends, family, or financial services; gambling with borrowed funds dramatically increases the risk of financial harm
• Remember that all casino games and sports betting markets have a built-in house edge — over time the platform will retain a margin; gamble for entertainment, not to consistently profit

Where to Get Help if Gambling Becomes a Problem

If you feel that gambling is becoming a problem — or if someone close to you has expressed concern about your gambling — please do not wait before seeking support. Reaching out early makes a significant difference. The db44 responsible gaming team is available 24 hours a day, 7 days a week to listen without judgement and to help you access the tools and options that are right for your situation. All communications are treated with complete confidentiality.

Contact the db44 responsible gaming team: [email protected]

db44's Ongoing Commitment to Player Welfare

db44 trains all customer-facing staff in responsible gaming awareness, including how to identify early signs of problematic behaviour, how to communicate sensitively with affected players, and how to escalate concerns to the dedicated responsible gaming team. We conduct regular internal reviews of player account data to proactively identify patterns that may indicate a player is at risk, and we reach out directly when those patterns are observed.

We are committed to continuous improvement of our responsible gaming programme. We review our tools and policies annually and update them in response to player feedback, industry developments, and emerging research on problem gambling prevention. db44 believes that a safer platform is a better platform — for every player in Bangladesh.